Personal Trainers Glasgow

Terms & Condition

Apex Fitness

Effective Date: 01 January 2025

Upon purchase of personal training services, terms and conditions and cancellation policy must be fully read, understood, and agreed to.

PURCHASE OF SERVICES (IN-PERSON PERSONAL TRAINING). - Purchase of any 1-1/2-1 training package provided by Apex Fitness (AF) can be done either by Bank Transfer, Cash Payment or Debit/Credit card via ABC Trainerize App. Upon purchase you have a 7- day refund window to request a full refund back (via your payment method only). If you have undertake any training sessions during this period, refund may still be issued with the deduction of individual sessions undertaken priced at £45.00/£55.00 (1-1/2-1) each. Payment made via the ABC Trainerize App will automatically re-occur on or around the initial date of purchase. Failure to notify SF before this date may result in fund being taken. Should you to cancel or freeze your training package you are to inform SF no later than 14 days before next payment is due. Failure to do so may result in payment being taken.

Purchase of Block Session do not have an expiration date and will continue until complete.

PURCHASE OF SERVICES (ONLINE PERSONAL TRAINING) - Due to the Nature of this product the following refund policy will be in force from the time of purchase.

1-month subscription – As the majority of the service has been provided to you up front, no refund will be provided.

3-month subscription – Our policy is that 90% of the service is considered provided when your subscription commences, 95% of the service is provided from the date your subscription commences to the end of month 2, 100% of the service is provided from the date your subscription commences to the end of month 3. This means, a refund can only be issued in line with the above service provision. 7 days’ notice must be provided ahead of the billing date.

6-month subscription – 75% of the service is provided when your subscription commences, an additional 5% of the service is provided in each subsequent full month of your subscription. This means, a refund can only be issued in line with the above service provision. 7 days’ notice must be provided ahead of the billing date.

PAR-Q FORM, CONSENT AND T&C’s. Prior to the purchase of any 1-1/2-1 or Online services a Physical activity readiness questionnaire (PAR-Q) must be completed by the client and signed by both the client and Trainer (Sean Fraser). By signing this document, you are agreeing to the Terms & Conditions stated in this document. By signing this form, you agree that all information provided is to the best of your knowledge. Failure to provide information or read terms and conditions before agreeing to them is the responsibility of the individual. By signing this form, you also agree that (AF) & (SF) cannot be held responsible for damages caused by failure to provide information and informed agreement/ consent.

CANCELLATION or LATENESS . AF enforces a 24-hour Cancellation policy. If you are unable to attend you scheduled appointment, then you are to inform SF via WhatsApp messaging service no less than 24 hours before the scheduled appointment. Failure to do this may result in loss of weekly session (at the discretion of AF & SF). If you cancel your appointment before the 24-hour window you are entitled to reschedule for the same week or conduct and extra session in another week. AF agrees to the same cancellation policy if I have to reschedule your appointment due to unforeseen circumstances within 24 hours you will receive an additional appointment at a later date. If outside the 24 – hour window I will reschedule your appointment to a suitable sate for both parties.

If you are running late for your scheduled appointment you are to let me know at the earliest opportunity. If I am able to fit a full 1 hours session in then I will but this cannot be guaranteed due to other clients bookings.

Apex Fitness
3/1 15 Malta Terrace, Glasgow, G5 0TN
Email: seanfraser@apexfitcoach.com
Phone: 07378208415